Privacy Policy

Privacy Policy ibc22 – Protecting Your Personal Data Is Our Priority

Ibc22 is committed to protecting the privacy and security of every player's personal data. This policy explains in detail how we collect, use, store, and protect your information as a user of our platform.

Updated: 1 January 2026  |  Version: English
256-bit Encryption

All your data is transmitted and stored using military-grade 256-bit SSL/TLS encryption to ensure no unauthorised party can access it.

Secure KYC

The ibc22 identity verification (KYC) process is conducted using systems that comply with international data protection standards to safeguard your documents.

No Data Sales

Ibc22 has never sold, rented, or shared your personal data with third parties for marketing purposes without your explicit consent.

Control in Your Hands

You may request access, correction, or deletion of your personal data at any time through ibc22 support channels available 24/7.

Important Note: This Privacy Policy explains how ibc22 ("we", "Platform") collects, uses, and protects your personal information ("User", "you") when you use the ibc22 website or mobile app. Please read this policy carefully before using our services.

01 Introduction

Ibc22 takes our responsibility to protect every user's privacy seriously. As a trusted online betting platform with over 500,000 Malaysian players, we understand that your trust in us goes beyond an enjoyable gaming experience — it is also about confidence that your personal information is in safe hands.

This Privacy Policy covers all services provided by ibc22, including the official website at ibc22.fun, mobile apps for Android and iOS, and all our official communication channels including live chat and customer support email.

By using the ibc22 platform, you consent to the processing of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our services.

Our Commitment: ibc22 operates in accordance with strict international data protection standards. All data processing is carried out transparently, securely, and solely for the purposes stated in this policy.

02 Information We Collect

Ibc22 collects various types of information depending on how you interact with our platform. The following are the categories of information we collect:

Category Example Information Purpose of Collection
Identity Information Full name, date of birth, identification card number, gender KYC verification, legal compliance
Contact Information Email address, phone number, residential address Account communications, customer support
Financial Information Bank account number, account holder name, transaction records Processing deposits and withdrawals
Usage Data Wagering records, game history, account activity logs Platform improvement, fraud detection
Technical Data IP address, browser type, operating system, location data Account security, platform analytics
Communication Data Live chat records, support emails, user feedback Service improvement, complaint resolution

We only collect information necessary for the stated purposes and do not collect excessive or irrelevant data beyond the services we provide.

03 How We Use Your Data

Ibc22 uses the information collected solely for lawful and transparent purposes. The following are the primary purposes for which your data is used:

  • Account management: Creating, verifying and managing your user account on the ibc22 platform
  • Transaction processing: Processing deposits, withdrawals and all financial transactions securely and accurately
  • Identity verification: Carrying out the required KYC process to comply with anti-money laundering regulations
  • Customer support: Providing technical assistance and effective support services to players
  • Platform security: Detecting and preventing fraud, account abuse and suspicious activity
  • Service improvement: Analysing usage patterns to improve platform features and user experience
  • Marketing communications: Sending promotional information and exclusive offers (only with your consent)
  • Legal compliance: Fulfilling legal obligations and complying with directives from relevant authorities
Our Commitment: ibc22 will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

04 Legal Basis for Data Processing

Ibc22 processes your personal data on valid legal bases. Depending on the situation, the processing bases we apply are as follows:

  • Contract performance: Processing required to deliver the services you request, including account management and transaction processing
  • Legitimate interest: Processing for platform security, fraud prevention and service improvement that benefits all users
  • Legal compliance: Processing required to comply with legal obligations such as KYC and anti-money laundering requirements
  • Consent: For marketing communications and certain non-essential data uses, we will obtain your explicit consent

05 Information Sharing with Third Parties

Ibc22 does not sell or rent your personal data to any third party. However, we may share your information with a limited category of third parties in the following circumstances:

  • Payment providers: Local banks, e-wallet operators such as Touch 'n Go eWallet, Boost, and GrabPay to process your financial transactions
  • Game software providers: Companies such as Evolution, Pragmatic Play and others to provide the game content you access
  • Identity verification services: Third-party KYC providers that help us verify user identities in accordance with legal requirements
  • Technology infrastructure providers: Companies providing cloud computing, cybersecurity and platform analytics services
  • Legal authorities: Law enforcement authorities or regulators when required by law or court order

All third parties we work with are required to comply with strict data security standards and may only use your information for agreed purposes. We do not permit third parties to use your data for their own marketing purposes.

Important: ibc22 is not responsible for the privacy policies of third-party websites or services that may link to our platform. We encourage you to read the privacy policy of every service you use.

06 Data Storage & Security Measures

The security of your personal data is ibc22's top priority. We implement multiple layers of technical and organisational protection to keep your data safe at all times:

  • Data encryption: All data is encrypted using 256-bit SSL/TLS technology both in transit and at rest
  • Access control: Only authorised personnel may access users' personal data, and all such access is logged and monitored
  • Data segregation: Sensitive data such as financial information and KYC documents are stored separately from regular operational data
  • Continuous monitoring: ibc22's cybersecurity system monitors platform activity 24 hours a day, 7 days a week to detect any threats
  • Security audit: We undergo independent security audits on a regular basis to ensure our data protection systems remain up to date
  • Two-factor authentication: Two-factor authentication (2FA) is available and encouraged for all user accounts

Data retention period: ibc22 retains your personal data for as long as necessary to fulfil the purposes of collection and meet legal obligations. Generally, account records are kept for a minimum of 5 years after account closure to comply with applicable legal requirements. Data that is no longer needed will be securely deleted or anonymised.

07 Cookies & Tracking Technologies

Ibc22 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are critical to platform operation
  • Preference cookies: Saving your preferences such as language, currency and display settings for a smoother experience
  • Analytics cookies: Helping us understand how users interact with the platform for improvement purposes. Data collected is anonymised
  • Marketing cookies: Used to display relevant promotional content. You may opt out of these cookies through your browser settings

You can manage cookie usage through your internet browser settings. Please note that disabling essential cookies may affect the functionality of the ibc22 platform. For more information on how to manage cookies, refer to your browser's documentation.

08 Your Rights as a User

Ibc22 respects your rights over your personal data. As a user of our platform, you have the following rights, which may be exercised at any time:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete information in our records.

Right to Erasure

Request the deletion of your personal data, subject to applicable legal requirements.

Right to Object

Object to the processing of your data for direct marketing purposes or certain legitimate interests.

Right to Restriction

Request that we restrict the processing of your data under certain specified circumstances.

Right to Portability

Request your data in a structured format that can be transferred to another service provider.

To exercise any of the above rights, please contact the ibc22 support team via live chat or email. We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with prior notification to you.

09 Child Data Protection

Ibc22 is an exclusive platform for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered on our platform are urged to contact us immediately through our support channels.

Warning: Registration by individuals under the age of 18 violates ibc22's Terms and Conditions and may breach local laws. ibc22 reserves the right to take appropriate legal action against any party that facilitates the registration of minors on our platform.

10 Privacy Policy Amendments

Ibc22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. All amendments will be published on this page along with an updated effective date.

For material changes, we will notify you via:

  • In-platform notifications on ibc22 when you log in
  • Email to the email address registered to your account
  • A clear notice on the ibc22 website homepage

Continued use of the ibc22 platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

Email: [email protected]
Live Chat: Available 24/7 on the ibc22 platform
Response Time: We are committed to responding to all enquiries within 2 business days

For formal complaints related to data protection, please include "Privacy Complaint" in your message subject line so it can be routed promptly to the responsible team.

Why ibc22 Malaysia's Most Trusted Platform?

Privacy is more than a policy — it is our promise to every player who trusts ibc22

Full PDPA Compliance

Ibc22 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards across all aspects of our platform operations.

Secure Infrastructure

Ibc22 user data is stored in ISO 27001-certified data centres with multi-layer redundancy, DDoS protection, and round-the-clock security monitoring.

24/7 Privacy Support

The dedicated ibc22 team is available to assist you with any data privacy requests — from record access to account deletion — every day, around the clock.

Join ibc22

Your Data Is Safe. Now's the Time to Play!

Register your ibc22 account today with full confidence that your personal data is protected by best-in-class security systems. Enjoy a safe, fair, and exciting betting experience with Malaysia's largest player community.

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